Datenschutzerklärung

Privacy Policy

This Privacy Policy describes how Incentive Cashmere, operated by INCENTIVE design GmbH, collects, uses, and protects your personal information when you visit or make a purchase from our website www.incentive-cashmere.com.

1. Data Controller

INCENTIVE design GmbH
Hinter dem Hain 3
63454 Hanau, Germany
Tel.: +49 6181 97450
E-Mail: info@incentive-cashmere.com

2. Information We Collect

We collect personal information you provide when:

You place an order (name, address, payment details, email, phone number).
You subscribe to our newsletter (email address).
You contact us directly (email, phone, contact form).

We also collect limited technical information automatically, such as IP address, browser type, device information, and pages visited, to improve website performance and security.

3. Use of Data

We use your personal information to:

Process and deliver orders.
Communicate with you regarding orders, returns, or inquiries.
Send you marketing emails (only if you subscribed).
Improve our website and services.
Comply with legal obligations (e.g., accounting, tax).

4. Legal Basis (GDPR)

We process personal data only when:

It is necessary for fulfilling a contract (Art. 6(1)(b) GDPR).
You have given consent (Art. 6(1)(a) GDPR).
It is required for compliance with legal obligations (Art. 6(1)(c) GDPR).
It is based on legitimate interest (Art. 6(1)(f) GDPR), such as fraud prevention.

5. Cookies & Tracking

Our website uses cookies to enable essential functions (e.g., shopping cart), analyze traffic, and personalize content. You can disable cookies in your browser, but this may affect website functionality.

We may use tools like Google Analytics to analyze website performance. IP addresses are anonymized where required by law.

6. Sharing of Data

We share personal data only when necessary for order fulfillment:

With shipping providers to deliver your order.
With payment service providers to process payments.
With service providers for website hosting, analytics, or marketing.

We do not sell or rent your personal data.

7. Data Retention

We retain your data only as long as necessary for the purposes described, or as required by law (e.g., accounting regulations).

8. Your Rights (GDPR)

You have the right to:

Access your personal data.
Rectify incorrect or incomplete data.
Request deletion of your data (“right to be forgotten”).
Restrict processing of your data.
Data portability.
Object to processing, especially for marketing.
Withdraw consent at any time.

To exercise these rights, contact us at info@incentive-cashmere.com.

9. Security

We use technical and organizational measures to protect personal data. However, no online transmission is fully secure, and we cannot guarantee absolute protection.

10. Third-Party Services

Our website may contain links to external services (e.g., Instagram, Pinterest, YouTube). We are not responsible for their privacy practices. Please review their privacy policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in practices or legal requirements. Updates will be published on this page with a revised date.

12. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: